Payment Policy for Valencio
At Valencio, we aim to make your shopping experience smooth, secure, and flexible. This payment policy outlines the payment methods we accept, how transactions are processed, and other important information regarding your financial transactions with us.
1. Accepted Payment Methods
We currently accept the following secure and convenient payment methods:
Visa
We accept all Visa credit and debit cards. Payments are processed securely, and you will receive confirmation once the transaction is completed.
MasterCard
Both MasterCard credit and debit cards are accepted. Transactions are encrypted and processed via trusted payment gateways.
American Express (Amex)
American Express is available for customers who prefer to use their Amex card. All transactions are safe and encrypted.
Maestro
Maestro debit cards are supported and processed securely. Enter your card details at checkout to easily complete your order.
Apple Pay & Google Pay
Customers with compatible devices can use Apple Pay or Google Pay for secure one-click payments. This offers speed and convenience, especially for mobile purchases.
Klarna (coming soon)
We plan to integrate Klarna, allowing you to choose flexible payment options such as “Buy Now, Pay Later.” More information will follow soon.
2. Currency
All payments are processed in British Pound Sterling (GBP). If you pay with an international credit card, your bank may charge currency conversion fees. These costs are the responsibility of the customer.
3. Payment Security
Your security is our priority. All payments are encrypted using SSL (Secure Socket Layer) technology. Our payment providers are PCI-DSS compliant and adhere to the highest industry security standards. We do not store your credit card or payment details on our servers.
4. Order Confirmation
Once your payment is completed, you will receive an email with your order confirmation and details.
If you do not receive this confirmation within 24 hours, please contact us at info@valencio.co.uk
5. Failed or Declined Payments
If a payment fails or is declined, please contact your bank or choose an alternative payment method. We do not process or ship orders until payment has been received.
6. Payment Disputes and Chargebacks
If you believe an error has occurred or there has been an unauthorised transaction, please contact us immediately at info@valencio.co.uk. If you initiate a chargeback without first contacting us, it may result in the permanent closure of your account.
7. Taxes and Duties
All prices on our website include VAT for customers in the United Kingdom. If you are located outside the UK, additional duties or taxes may be charged upon delivery, for which you are solely responsible.
8. Changes to This Payment Policy
We reserve the right to update or modify this payment policy without notice. All changes take effect immediately upon publication on our website.
Company Information
Website name: Valencio
Company name: Haska
Address: Wethouder Ramstraat 158, Amsterdam, North Holland, 1107CS, The Netherlands
E-Mail: info@valencio.co.uk
Contact Form
Phone: +31613525731
Company number: 78089204
TAX Number: NL003285040B22
Customer service: Monday to Friday between 9:00 am to 5:00 pm.